The Dorschel Group values the relationships we form with you, our customers. We take pride in meeting and exceeding your expectations.

This is what people are saying about the Dorschel Difference…

“We’ve been going to Dorschel for 24 years and bought 5 cars from them. Dorschel services our vehicles… wouldn’t go anywhere else! All wonderful people who care about their jobs, the customer, and getting things right the first time. Everything is made easy, straight-forward, and is totally honest. When going in for service and maintenance, I trust the service reps completely… I’ve known them for many years… couldn’t commend them any higher! All excellent! Everything at Dorschel is done the right way, from the time you drive in, til the time you come out to pick it up… Dorschel keep up the great work!”
Philip M.

"I wanted to personally express my pleasure with some of the new procedures you have instituted. Dealing directly with your used car manager while appraising our trade-in, helped ease the emotional rollercoaster I felt, as I am not one who adapts well to change, especially when it comes to cars. The process of running the figures and filling out financial paperwork with Russ, one-on-one, was also a very pleasant surprise. These personal touches have made quite the impression.

My husband, who is a business owner too, is always telling me that the ship and crew, are only as good as the Captain. So, thank you, Captain Dorschel, for running a ship-shape organization."
-Karen C.

“I wanted to extend my thanks and appreciation for the excellent service that was received by my daughter, Courtney. She is on her own for the first time since my wife and I just relocated to Ohio. She needed flat tire service and was not able to be serviced by the place where we bought the tires because they were “too busy.” We have been Dorschel customers for many years and have always been very pleased with the service. We suggested she come to see you, and you fit her in right away. Courtney was very relieved and grateful- and we were glad to hear about the great service as out-of-town parents! Thank you so much.”
–David B.

"I was very impressed with the professionalism, communication and exceptional customer service with everyone involved in the purchase of my Kia Sportage at Dorschel. I can understand how many people are discouraged with the sales process at many of your competitors due to the back and forth with the Sales or Finance Manager in trying to “make a deal.” I can honestly say that not only was this not the case with your organization. I was very impressed with your finding the right price, value, and financing at the very first sales discussion.  

The entire process from our initial conversation, test drive, finance discussion, and purchase was fairly close to only an hour. This was extremely impressive! On top of that, I was very impressed with the tour of the service center, meeting the Service Manager, the detailed walk-through of the new vehicle at delivery, and the opportunities to provide exceptional service to meet my needs."
- Rob S.

"I have leased several different models from Dorschel over the years, and it has always been a smooth transition. The salespeople treat me like family, and it is a joy to walk into the dealership and know I am going to walk away being treated fairly."
-Karen G.

“Thank you for taking such great care of my Lexus RX and more importantly me! You have totally changed my perception of dealership service – I am forever indebted to the Lexus service counter – especially Team Chris!"   
-Miriam B.

I wanted to let Mr. Dorschel know personally how well my experience in leasing a Nissan with Dorschel went.  Tony not only makes me feel very comfortable about the buying/leasing process, his knowledge of your products is outstanding.  I have purchased/leased 3 vehicles in the past 2 years from Dorschel and would highly recommend your dealership. In addition, I always get superb service when I come in and am treated very well. And finally...as an added treat, I have to tell you that you have the best angus hamburgers in the County at the cafe!  I look forward to having one each and every time I'm in.
–Daniel F.